A Sustainable Future

By using tools such as the Employee Net Promoter Score (eNPS), we can keep track of our employees’ wellbeing and overall satisfaction, and how likely they would be to recommend their workplace to others. 

We have unanimously signed up to IATA 25by2025, a global Diversity, Equity & Inclusion (DE&I) initiative that is helping to create a greater gender balance in the aviation industry by increasing the percentage of women in senior positions and under-represented areas.

We’re working across our operations, from catering and engineering to cargo and on-board services, to reduce the amount of waste going to landfill and incineration, helping to further reduce our carbon footprint. 

We are responsible for ensuring suppliers align with our sustainability journey, so we’re working to implement Environmental, Social and Governance (ESG) standards and certification across our supply chains. As part of this process, SkyTeam and our member airlines are also improving how we measure and report our own ESG performance. 

To protect endangered plants and wildlife and help stop the trade in non-responsibly sourced gems and precious metals, we are taking measures to ensure the cargo we carry across our network is ethical.

Using electric and low carbon fueled GSE, such as baggage tractors, belt loaders, ground power units and push back tugs, will help reduce the overall footprint of ground operations at our hubs. 

We’re seeking more sustainable alternatives for lighting, heating and air-conditioning, working towards increased use of renewable energy sources at our facilities.

In many ways, this is our key standard, as it measures our carbon emissions per flight. Operational efficiency improvements - like reducing aircraft weight and flying optimized routes - help us reduce the amount of fuel consumed in our daily flight operations and help lower our overall emissions intensity. 

Using SAF instead of fossil-based jet fuel will have the biggest impact on reducing aviation’s CO₂ emissions in the short to medium term. We’re committed to powering more of our operations with sustainable fuel sources that have a lower lifecycle carbon footprint than conventional fuel.